With the new normal, more people are embracing virtual technology. Recently, Grand Rapids Manufacturer Evideon Inc. introduced an incredible video system to ensure virtual hospital visits. This is a product designed for the healthcare industry to help hospitalized patients engage virtually with loved ones without necessarily burdening nurses and doctors with IT issues.
Unlike most video chat and messaging solutions or apps including Skype and Zoom, the new video system does not require accounts, downloads or logins for visitors and patients that meet HIPAA and privacy requirements. The HELLO visits uses hospital logo, imagery and colours to promote brand loyalty and recognition. The system also offers alternative solutions for patients at such unprecedented times.
Amid the pandemic, isolation has limited patient’s ability and access to emotional attachments with loved ones. This is a critical aspect of a patient’s recovery. The virtual visit solution allows users to explore multi-way video call capabilities to reduce the use and the need for PPE’s.
‘‘We are pleased to bring to the market this virtual visit solution as part of our COVID-19 rapid response effort to provide our customers with meaningful support during this uncertain and unprecedented time,” said Jeff Fallon, CEO eVideon. ‘‘This cutting-edge patient engagement technology reduces the risk of potential contamination through physical interaction and lets patients connect with loved ones virtually.’’
HELLO is also currently undertaking a test at Zuckerberg San Francisco General Hospital. The test is presently available across national hospitals via an early adopter program. ‘‘Given the current circumstances, we are challenged with balancing safety with the need for patients to see their loved ones. Social interactions are crucial for healing and wellbeing,’’ said Aiyana Johnson, Chief Experience Officer at ZSFG.
With the EVideon technology, patient engagement and experience for hospitals via a suite that includes a bedside engagement system, digital signage, TV and other interactive displays.